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| Digital Transformation Services |
Digital transformation implies connecting each and
every system and processes of an enterprise to achieve a slew of outcomes
including quicker decision making. This has come about as a result of increased
internet connectivity and a proliferation of digital technologies. Digital
transformation has spawned many new age companies that are agile, lean, focused
and result oriented. To compete with such newbies, enterprises saddled with
legacy systems and used to the traditional ways of doing things need to
transform themselves.
Although Digital transformation services aim at reorienting the systems,
processes, and stakeholders in an organization, they are prone to risks as
well. These risks can be manifold – from having vulnerabilities in systems,
processes, networks, and products to dealing with untrained resources.
Moreover, since digital transformation
services aim at accelerating the time to market as far as the products
and services are concerned, quality is often given a short shrift. This often
leads to the failure of products in meeting customers’ expectations. When enterprise digital transformation initiatives
do not yield the stated business objectives, the need for digital quality assurance becomes
critical.
Why digital quality assurance?
- To identify and eliminate glitches present in the systems, processes, networks, products and services.
- To meet the rising customer expectations for better quality products/services.
- To stay in competition by delivering quality products/services with reduced lead times.
- To accelerate the time to market with better products by using Agile and DevOps methodologies.
- To adhere to quality and security regulations.
- To prevent hackers from exploiting the systems, products or services.
- To ensure brand loyalty among customers.
- To achieve business objectives and ROI.
A robust digital
testing strategy requires incorporating the shift-left approach. This is
mainly to pre-empt the creation of glitches by testing the product during the
development phase itself. With Agile and DevOps paradigms becoming the
benchmarks for a digital testing
strategy, how can test automation stay behind? Digital QA through test automation helps businesses to future
proof their systems, products or services. It does so by increasing the test
coverage area and carrying out repetitive functional and non-functional testing
seamlessly.
7 factors influencing a
digital transformation test strategy
#1 Security: Security is arguably the biggest factor influencing the digital software testing of products.
It involves aspects like vulnerability scanning, penetration testing, risk
assessment, and security auditing among others. Here, testers identify the
weaknesses in a system or product by using an automated software. Also, a
simulated attack is carried out a la penetration testing to check for potential
vulnerabilities, which when removed, can prevent the system or product from
external or internal hacking.
# 2 Cost: This can have two different connotations. On the one side, the
cost incurred by the business when a product fails to live up to the users’
expectations is taken into account. While on the other hand, the cost of
implementing manual/test automation is considered. In the case of choosing a
test automation software, the need for an open source or licensed software is
decided based on the overall cost and the type of tests to be carried out.
#3 Presence of legacy systems:
Digital QA involves the testing of a software product across devices,
networks, platforms, frameworks, browsers, and operating systems. This requires
faster systems with the latest test software. However, if an enterprise is
beset with legacy systems then the test strategy needs to be looked at afresh.
This is done by considering the capability of such systems and the cost of
replacing the same.
#4 Reliability: The software systems that enable digital transformation should be
tested to know the extent to which certain functions of these can perform on a
continuous basis. This includes feature testing, load testing and regression
testing.
#5 Scalability: The changing dynamics of business requires an enterprise to be
flexible. The flexibility should be in terms of expanding the capacity of its
systems and processes to meet any future demand. The test strategy chosen
should check the scalability aspect of the systems.
#6 Interoperability: An enterprise will have a number of software programs running its
digital transformation initiative. These programs should have a better
interface with each other to achieve the overall business objectives. Hence,
the test strategy should check the programs’ interoperability.
#7 Skillset: The success of a test strategy depends on the expertise of the
test team. The test strategy should consider this aspect along with the need
and cost of training.
Conclusion
This Article is originally published at Medium.com, 7
factors influencing your Digital Transformation Test strategy.
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